FAQs
This section examines common reservations about Snaptually, addressing concerns and illustrating the platform’s innovative solutions.
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Camera permissions and QR codes feel sketchy
Nowadays, people are increasingly familiar with QR codes and mindful of granting camera permissions. The QR code for your space is displayed within the property, requiring no app installation or login for guests. The process is simple, direct, and task-oriented.
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Is there real demand for this?
Absolutely — we’ve seen consistent pain in:
- Airbnb hosts: dealing with repeat guest questions
- Offices: training new staff on shared equipment
- Families and caregivers: trying to explain appliances and routines
And users are already conditioned to scan QR codes — we’re just enhancing what happens after the scan.
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Isn’t this just a QR code with videos?
Yes — and that’s precisely the point. The QR code is a simple access gateway to the property’s See & Snap view, which does far more:
- Uses AI-powered object recognition to detect what the guest snaps
- Auto-matches the object to the correct video
- No app installation, no menu browsing, no search required → Guests literally snap and learn in seconds
The QR code is just the key — the value lies in the frictionless, visual object-to-video experience it enables.
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Most hosts already solve this
Airbnb listings often feature guides, with many homes providing laminated instructions. Since guests tend to skim through text, short object-level videos make guidance clear in seconds—no searching, no confusion.
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Most items are self‑explanatory-instructions are unnecessary
Small frictions pile up (espresso machines, thermostats, remotes). A 20s clip removes guesswork and prevents damage/misuse.
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People won’t take the time to record videos for every object
Tagging and recording a video with Snaptually takes less time than writing the instructions. Most places only need 5–10 videos to cut down 90% of repeat questions. It’s a time-saver upfront, not a hassle.
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Redundant with existing video platforms
YouTube and Vimeo don’t connect a real-world object to a video by just snapping a picture. Snaptually bridges that gap. A random guest doesn’t want to search through 15 videos in a playlist titled “Coffee Machine” — they just want to snap a picture and boom, get the answer.
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What if I already have videos of my own?
Perfect! You can simply tag an item and, instead of recording a video, upload your own video directly to Snaptually.
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Why not show the videos from YouTube?
Every space and setup is unique, and online tutorials often miss important factors like:
- Safety and accuracy of the information
- Custom wiring (e.g., a power strip under a counter)
- Non-standard setups (e.g., a toaster that only works if switch X is flipped)
- Local rules (e.g., closing the bathroom door to trigger the exhaust fan)